Hinweis für deutschsprachige Nutzer: Diese Datenschutzerklärung gilt gemäß österreichischem Recht (DSGVO, ECG) und ist auf Englisch verfasst. Bei Fragen oder zur Ausübung Ihrer Datenschutzrechte wenden Sie sich bitte an [email protected].
Data Controller: Roland Wenzlofsky, DWHPro
Address: Kantnergasse 53, 1210 Vienna, Austria
Email: [email protected]
Phone: +43 680 113 87 53
Website: https://www.dwhpro.com
Last updated: March 2025
Scope
This Privacy Policy applies to the processing of personal data by Roland Wenzlofsky (operating as DWHPro), an Austrian sole trader (Einzelunternehmen) and through DWHPro LLC, in connection with the operation of https://www.dwhpro.com and all related services. It complies with the EU General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and the California Consumer Privacy Act (CCPA) where applicable.
Data We Collect
a) Automatically collected data (log data):
- IP address (anonymized after 30 days)
- Browser type and version
- Pages visited and time spent
- Date and time of access
- Referring URL
b) Data you provide:
- Name and email address (when contacting us or subscribing to updates)
- Content of your message (when using the contact form)
c) Cookie data:
- Technically necessary cookies (session management, security)
- Analytics cookies (only with your prior consent)
Legal Basis for Processing (GDPR Art. 6)
- Art. 6(1)(a) – Consent (e.g. analytics cookies, email subscriptions)
- Art. 6(1)(b) – Performance of a contract or pre-contractual measures
- Art. 6(1)(c) – Compliance with a legal obligation
- Art. 6(1)(f) – Legitimate interests (e.g. IT security, fraud prevention, website operation)
Purposes of Processing
- Providing and operating the website
- Responding to inquiries and communicating with visitors
- Improving and analyzing website usage (only with consent)
- Fulfilling legal and contractual obligations
- Securing our IT infrastructure
Retention Periods
- Log data: 30 days, then anonymized or deleted
- Contact inquiries: 3 years from last contact
- Invoice and contract data: 7 years (§ 212 Austrian Commercial Code / UGB)
- Newsletter/subscription data: until consent is withdrawn
Third-Party Disclosure
We do not sell your personal data. We may share data with:
- Processors (e.g. hosting provider, email service) — bound by Data Processing Agreements (Art. 28 GDPR)
- Competent authorities when legally required
- Service providers necessary for contract fulfillment
Third-party services in use:
- Hosting: Cloudflare / shared hosting
- Analytics: none currently active
- Contact form: WordPress built-in
International Data Transfers
Where we use third-party providers located outside the European Economic Area (EEA) — for example, US-based cloud services — we ensure an adequate level of data protection through appropriate safeguards as required by Art. 46 GDPR, such as EU Standard Contractual Clauses (SCCs).
Cookies
Our website uses cookies. Technically necessary cookies are set without prior consent. All other cookies are only set after your explicit consent via our cookie banner.
Technically necessary cookies (no opt-in required):
- Session cookies for core functionality
- Security cookies (CSRF protection)
Analytics / marketing cookies (consent required):
- None currently active
You may withdraw your consent at any time via our cookie settings.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure / “right to be forgotten” (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time (Art. 7(3) GDPR)
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days as required by GDPR.
Right to Lodge a Complaint
You have the right to lodge a complaint with the competent supervisory authority:
Austrian Data Protection Authority (Datenschutzbehörde)
Barichgasse 40-42, 1030 Vienna, Austria
Tel.: +43 1 52 152-0
Web: https://www.dsb.gv.at
Notice for California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
- Right to know what personal information is collected, used, shared, or sold
- Right to request deletion of your personal information
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising your privacy rights
We do not sell personal information. To submit a verifiable consumer request, contact us at [email protected]. We will respond within 45 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encrypted data transmission (TLS/SSL), access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our services. The current version is always available on this page. For material changes, we will notify registered users by email where feasible.
Contact
Roland Wenzlofsky — DWHPro
Kantnergasse 53, 1210 Vienna, Austria
Email: [email protected]
Phone: +43 680 113 87 53